A bad report card for Enterprise Search
Enterprise search sucks? Tell me about it!
I lost the bookmark to my employer's on-line travel agency, and yesterday, out of eat-your-own-dogfood, introspective curiosity (with a touch of masochism, I admit), spent 20 minutes poking around our corporate portal trying to find a link.
The portal main page has a section called "Shortcuts" with helpful links like "GPARS" (performance appraisals), "GPAI" (manage your resume), "US Shared Services" (human resources), and a number of other opaque links, including "GCARS", "NetSTAR", "RFA", "GlobalView", "GTS Bus Dev", and "PAV". Finding nothing there, I gave up and did a keyword search for [travel]. I got several hits, none of which were the travel agency site. One result that looked promising was a Word document which I discovered contained information on how to contact the company's previous travel agency!
I eventually gave up and did what everybody else does, ask someone who's more organized for the link she had bookmarked.
Posted April 25, 2006 9:38 PM